Trust & safety

Trust is the whole point.

BeMyCourier only works when people can rely on each other. That's why safety is built into every step, from sign-up to delivery.

Parcel hand-over between two people at an airport

Verified professionals

Users verify their identity and build a public history of trips, packages and reviews. We keep the community healthy by removing anyone who doesn't play fair.

Secure payment methods

Payments are made by card inside the app at every step. No cash, no bank transfers to strangers.

Money-back guarantee

If an order isn't delivered to its destination within the agreed time, you're covered by our money-back guarantee.

24/7 customer care

Our team is available around the clock to help with any order, any time zone.

In the app

Tools that keep everyone honest.

Profile badges

See verification and membership level at a glance.

Two-way ratings

Senders and travellers rate each other after every order.

In-app chat

A record of what was agreed, without sharing your number.

Live status

Follow each order from picked up to delivered.

Safety tips for senders

  • 01 Choose travellers with verified profiles and strong ratings.
  • 02 Declare contents honestly and show the item before it's packed.
  • 03 Keep chat and payment inside BeMyCourier.
  • 04 Share the recipient's details only through the order.

Safety tips for travellers

  • 01 Inspect every item. Never carry something sealed you haven't seen.
  • 02 Meet in a public place, like a cafĂ© or the airport.
  • 03 Decline anything illegal, dangerous or suspicious.
  • 04 Check airline and customs rules for your route.

Free on iOS & Android

Your next delivery is already boarding.

Download BeMyCourier to post a package or list your trip in under two minutes. Free on iOS and Android.