Trust & safety
Trust is the whole point.
BeMyCourier only works when people can rely on each other. That's why safety is built into every step, from sign-up to delivery.
Verified professionals
Users verify their identity and build a public history of trips, packages and reviews. We keep the community healthy by removing anyone who doesn't play fair.
Secure payment methods
Payments are made by card inside the app at every step. No cash, no bank transfers to strangers.
Money-back guarantee
If an order isn't delivered to its destination within the agreed time, you're covered by our money-back guarantee.
24/7 customer care
Our team is available around the clock to help with any order, any time zone.
In the app
Tools that keep everyone honest.
Profile badges
See verification and membership level at a glance.
Two-way ratings
Senders and travellers rate each other after every order.
In-app chat
A record of what was agreed, without sharing your number.
Live status
Follow each order from picked up to delivered.
Safety tips for senders
- 01 Choose travellers with verified profiles and strong ratings.
- 02 Declare contents honestly and show the item before it's packed.
- 03 Keep chat and payment inside BeMyCourier.
- 04 Share the recipient's details only through the order.
Safety tips for travellers
- 01 Inspect every item. Never carry something sealed you haven't seen.
- 02 Meet in a public place, like a café or the airport.
- 03 Decline anything illegal, dangerous or suspicious.
- 04 Check airline and customs rules for your route.