Legal
Privacy Policy
Last updated: October 2026
This Privacy Policy describes how BeMyCourier (“we”, “us”) collects, uses and discloses your personal information when you use the BeMyCourier mobile applications and website (the “Service”).
1. Information we collect
- Personal information: name, email address, phone number, mailing address and travel preferences.
- Usage data: the features you access, the searches you perform and the content you view.
- Device information: device model, operating system and unique identifiers.
- Location information: your location, collected with your consent when you use certain features.
2. How we use your information
- Provide and operate the Service and its features.
- Process delivery requests, trips and orders.
- Communicate with you about your orders and the Service.
- Personalise your experience.
- Analyse usage to improve the Service.
- Detect, prevent and address fraud and security threats.
3. Sharing your information
- Service providers who help us operate the Service, such as cloud storage providers and payment processors.
- Other users, to the extent needed to complete an order you’ve agreed to.
- Law enforcement or other authorities, if required by law.
4. Data retention
We retain personal information for as long as necessary to provide the Service and comply with our legal obligations, after which we delete or anonymise it.
5. Security
We take reasonable measures to protect your information from unauthorised access, disclosure, alteration or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your choices
- Access, update or delete your personal information through the app settings.
- Opt out of location tracking in your device settings.
- Uninstall the app to stop all collection of information by the app.
7. Children’s privacy
The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us.
8. Contact us
Questions about this policy? Email hello@bemycourier.com.